Service Status
*UPDATE* 1:40 PM All services are restored!
We are currently experiencing an outage affecting services in Troy, Wathena, and Elwood due to a fiber cut. We'll provide updates as soon as we have more information. Thank you for your patience at this time.
Have an outage and not sure what to do? Read our information flyer below.
To report an outage, please contact us at 800-892-0163 or chat with our technical support team below.
Technical Support Chat Hours:
Monday - Friday: 4:31pm - 7:59am
Saturday - Sunday: all day
Rainbow is committed to providing the fastest internet in Northeast Kansas. If your Internet is running slowly or taking longer than usual to buffer, check your download, upload, and ping speeds.