Service Status


Attention Seneca and Sabetha Residents! Important Network Maintenance Alert:

Scheduled Maintenance Details:

Date: Tuesday, April 23

Time:  Starting at 11:00 PM

Expected Duration: Approximately 4 hours

Impact: Service Outage


Why Is This Maintenance Necessary?

Regular maintenance of our network equipment is vital for preventing unforeseen issues and improving the overall customer experience. This process allows us to update and enhance our systems, ensuring a more robust and reliable service for all our customers.

What Should You Do?

No action is required from your end. However, we recommend saving any important work and ensuring that devices are properly connected to avoid any inconvenience during the maintenance period.

We're Here to Help:

We understand the importance of uninterrupted service and apologize for any inconvenience this may cause. Our team is dedicated to completing this maintenance efficiently and restoring services as quickly as possible.

If you have any concerns or need further assistance, please do not hesitate to contact our team at 1.800.892.0163.


Have an outage and not sure what to do? Read our information flyer below.

To report an outage, please contact us at 800-892-0163 or chat with our technical support team below.

Technical Support Chat Hours:
Monday - Friday: 4:31pm - 7:59am
Saturday - Sunday: all day

Technical Support Chat

Rainbow is committed to providing the fastest internet in Northeast Kansas. If your Internet is running slowly or taking longer than usual to buffer, check your download, upload, and ping speeds.

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